Pegasus
Opera II - Software for Evolving Businesses
Pegasus Instant
Messenger (PIM) optimises the effectiveness of business
communications. PIM is a communications framework which will offer
a number of services, the first of which will be a business alerts
service, offering the ability to distribute information automatically
in the form of an instant message.
These messages can be configured in a variety of ways; by business
rules/criteria which are monitored on a periodic basis and timed
events. The recipients of these messages can also be configured
to receive messages regarding very specific topics.
Pegasus Instant Messenger (PIM) can be easily
configured, via a user-friendly wizard, to generate a user definable
message. This automatically generates a pop-up window to alert the
relevant recipients regarding their chosen criteria, such as:
Escalate
overdue invoices to the Credit Control Manager
Monitor
stock levels dynamically to enable more efficient stock control
Warn the
Budget Holders of information which are outside the budgetary
control thresholds
PIM is based on real time data within Opera II;
the content of the instant message is dynamically generated and
completely up-to-date.
Example of the pop-ups
displayed by Instant Messenger.
(Click the "X" to close the pop-up)
Benefits
Developed with the small to medium sized business in mind, PIM does
not depend on large-scale or costly hardware systems, offering:
Ease of
Use – there is no need to invest in expensive training or
consultancy, PIM is easy to configure and use.
Data Security
– PIM’s security is independent of Opera II; it is
safe to deploy information to a variety of personnel, ranging
from stock and despatch to sales and accounts staff.
Independent
Delivery - PIM is linked with internal and back office systems;
there is no need for a permanent web connection, as is the case
with most other ‘instant messenger’ type products.
Recent Enhancements
Instant
Notes provides PIM users with the ability to send ad-hoc messages
to other PIM users. Instant Notes contain fields for name, company
and telephone, as well as up to 10 customisable tick boxes and
a message area for free text. Instant Notes are an ideal replacement
for paper based notes, including ‘while you were out’
messages.
A user is
now able to control how their PIM status is displayed to other
PIM users. Where the status is not manually selected and no activity
is detected for a user defined number of minutes, the user’s
status is automatically set to Away. Subsequent activity resets
the user’s status back to Online. Chat requests are only
possible with users that are shown as Online.
When Out
of Office is activated, PIM pop-ups are automatically forwarded
to a recipient of the user’s choosing.
Three different
levels of priority are now available: low, normal and high. The
background colour of pop-ups is altered according to the priority
(low: green, normal: yellow, high: red), together with the sound
played when the pop-up appears and the priority flag on PIM e-mails.
Users are
now able to choose how a pop-up appears on their screen, with
a choice of slide, fade or none. In addition, the user is now
able to select where on their screen pop-ups are displayed. Options
allow for positioning on the 4 corners of the screen, as well
as the direction in which additional pop-ups are added.
The Advanced
Task Wizard has been enhanced to allow file attachments to accompany
the results in PIM e-mails and pop-ups. E-mail messages contain
a file attachment in the conventional manner and pop-ups display
a paperclip icon informing the user that there is an attachment.
There are two editions
of PIM: Desktop Edition and Enterprise
Edition. The Desktop Edition is supplied as standard with
all copies of Opera II and will be automatically activated. The
Enterprise Edition is chargeable.
The Desktop Edition offers excellent ‘entry
level’ message facilities to further enhance the usability
of Opera II and uniquely integrates with all areas of business.
It offers users the ability to generate instant messages in pop
up format, and allows up to 5 pre-defined Tasks via a Simple Wizard
utility.
The Enterprise Edition offers all the functionality
available within the Desktop Edition but is further enhanced with
additional Tasks for businesses with a wider range of pre-defined
requirements. Further Tasks can be added as a business grows or
to accommodate changes in processes and requirements.
In addition to generating instant messages in pop up format, the
Enterprise Edition provides customers with the option to receive
messages via E-mail.
The Advanced Wizard offers all the functionality of the Simple Wizard
as well as allowing user-definable Tasks to be created and timed
events to be specified.
Advanced HTML capabilities within the Enterprise Edition enhance
the presentation of the information being delivered.
